Privacy Policy

Last Updated:

StayZ is committed to protecting your privacy. StayZ is a product operated by BillionEdge Technologies Private Limited, a company registered in India. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website.

1. Information we collect

1.1 Information you provide

When you sign up or use StayZ, we may collect:

  • Name, email address, and phone number

  • Preferences related to location, budget, and stay requirements

  • Information you provide while contacting support

  • Profile details and app settings

1.2 Automatically collected data

We collect basic technical and usage data to improve performance and security:

  • Device ID and device type

  • App version and operating system

  • Interactions within the app (such as searches and views)

  • Error logs and crash reports

We do not collect sensitive personal information.

2. How we use your information

We use your information to:

  • Enable core features such as property discovery and booking

  • Personalize recommendations based on your preferences

  • Improve app performance and user experience

  • Provide customer support

  • Send important service-related updates

We never sell your data.

3. How your data is stored

  • All data is stored securely on encrypted servers

  • Access is restricted to authorized personnel only

  • We follow industry-standard security practices

4. Sharing of information

We share information only in limited cases:

With service providers

For cloud hosting, analytics, messaging, or crash reporting — all under strict confidentiality agreements.

For legal compliance

If required by law, regulation, or legal process.

We do not share your personal data with advertisers.

5. Your rights

You have the right to:

  • Access your data

  • Request deletion of your account

  • Update or correct your information

  • Opt out of analytics (where applicable)

  • Request a copy of your stored data

You can exercise these rights by emailing support@stayz.app.

6. Data retention

We retain your information only as long as necessary to provide our services.
If you delete your account or request removal, your data will be permanently deleted, subject to legal requirements.

7. Children’s privacy

StayZ is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact us

For questions about this Privacy Policy or your data, please contact us at:
help@stayz.tech